01-18-2016, 01:02 PM
Everyone: it's back:
Tivo Roamio W/Lifetime Service
(01-24-2017, 02:51 PM)chico-surfs Wrote: I bought the TIVO ROAMIO OTA 1 TB from Amazon in December 2016, with the no TIVO fees for the life of the machine. (It's replacing another TIVO Roamio that I have been paying a $15.00 a month fee on. )
When I go to set up the new TIVO from Amazon, the Set Up Guide just enters into an "endless loop" and keeps going back to the initial set up instructions. It's as though it's trying to download a software update, but doesn't finish downloading it, so it starts all over again.
Called TIVO and they said they've had numerous calls the past couple of days with the same issue, all happening on TIVOs purchased from Amazon. TIVO does NOT have a fix at this time, "their engineers are working on a solution" and " they'll let me know via e-mail" when they've figured out how to fix the problem. I'm very tempted to return new TIVO and reactivate old one.
Consider yourselves WARNED !!!
UPDATE : *** PLEASE see 1 star reviews on Amazon ... TIVO and Amazon have known about this problem for a couple of months, but continue to sell these defective units. TIVO is lying when they say they've received "numerous calls the past couple of days with the same issues" ... as the 1 star reviews show, they've known about this for months, hence the sale price on defective units !!! ... shame on both TIVO and Amazon !!!