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unsupported country on firestick 2 - Printable Version

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unsupported country on firestick 2 - kenhib - 12-26-2017

I have just bought a firestick 2 on amazon Spain. My address is in Spain but my credit card is on an English bank. The deal ,and for free trial on Amazon Prime was OK.
When I try to download a free app I get the message  'Purchase failure. Please check your billing address and payment method are from a supported country'. I have since added and synchronised a Spanish credit card with my Spanish address but there has been no change.
Please can anyone help? There seems no way to raise a problem with Amazon other than ticking a pre-written problem.